Returns & Exchanges
At SWISSGEAR, we stand by the quality of our gear and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely place the items in their original box, ensuring all tags are attached, and affix the return shipping label to the outside.
Drop Off and Refund
Drop off your package at any authorized carrier location; your refund will be processed to the original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing